Econo Lodge Downtown Colorado Springs

I stayed at this hotel the night of April 18th. We booked this room because my partner had to go in for heart surgery the next morning, and the water in my condo complex was not working. He needed a place to shower before going to the hospital, so even though we live in town, we had to find a hotel at the last minute. We asked for a ground floor room because of his health. The wonderful woman on the front desk called me in the early afternoon to tell me a ground floor room was not going to be availble due to a burst pipe. She said we could have a second floor room, but it was a smoking room, so would not smell great. She had gone to the trouble to find us a room elsewhere in Colorado Springs, which I think was above and beyond what I could have hoped for! There were hardly any rooms left in the whole town due to some NASA event being held in town. But she, by golly, called around until she found us one. Since the hotel she found for us was not in an area I wanted to stay in, we opted for the second floor room, and she aired had it out for us. I can tell you that, in all my years of traveling, I have never felt better cared for. I cannot remember her name, but this woman is a real gem! She really cared about our situation. She took a personal interest in making sure we had the best situation possible, given our medical reasons for being there. Id I had a business (which I don't because I am retired), I would steal this woman away from you and hire her! The woman that checked us out on April 19th was also delightful. She was friendly and kind. Our room was clean and had everything in it that we needed.

Cynthia